This guide is for anyone who no longer has their ticket.
What you need to know
- ema.lt doesn't replace lost tickets.
- A ticket has no name on it. The first person to show it gets in, so don't share the code.
Here is what to do
- Check your inbox for the ticket email, including spam and trash. You can download the tickets again from it.
- If you don't have the email, write to info@ema.lt and attach your payment confirmation and order email.
- If you think someone has seen your code, say so in the same email and explain what happened. The team will advise you.
Additional tips
- Save your tickets on your phone or in Apple Wallet right after you buy them.
- Don't take photos of your ticket or post it publicly.
- Deleted the email? See what to do if you deleted your tickets from your email.
- Want someone else to use the ticket? See our article to learn whether someone else can use your ticket.