This guide is for anyone who doesn't see any available seats on the event page or sees a message about the sale period while trying to buy a ticket on ema.lt.
What you need to know
- Some sections may be off sale, hidden, or open only with an unlock code.
- Seat availability updates quickly, but the event page can lag by up to 30 seconds.
- “The ticket sale has not started yet” or “The ticket sale has expired.” means you're outside the sale period.
Here is what to do
- Refresh the page after a few seconds.
- Check the sale start time on the event page.
- Check your filters – they may be too strict. Learn more in our seat selection and filters guide.
- Have an unlock code? Enter it using the unlock code guide.
Additional tips
- Come back right before the sale starts – seats may appear only then.
- Other buyers sometimes give seats back, so check again later.
- Sold out? Sometimes the organizer releases more seats later, but we can't promise that.
- Need help? Email info@ema.lt with the event name.